Welcome to Horsify! This guide takes you from a brand-new account to taking your first online lesson booking. Do it in order, at your own pace. Each step links to a full how-to in our Help Centre.
Where things are: everything below is in the organiser menu (the menu button at the top of the screen once you're signed in). The Riding School menu has one row for each part of your school, and pages that belong together are tabs along the top. For example, Clients holds Enquiries, Waitlist, Progress and Waivers.
Your plan at a glance
| Riding School | Everything a school with a team of instructors needs: online bookings, unlimited instructors, clients, packages, waivers, staff rosters and 200 SMS reminders a month. $39 a month, with a 60-day free trial. |
| Free trials | No card needed. If you don't add a card, the plan simply stops at the end of the trial and you're never charged. |
Full details: Subscription management
The quick way: Guided setup (about 15 minutes)
Organiser menu, then Settings, then Riding School, then Guided setup. It asks how you run (what you offer, how riders book, your lessons, hours and arena, your coaches and your policies) and then creates your lesson types, booking hours, arena and hire rates, instructors, a starter waiver and lesson reminders in one go.
- Every price is an example. Change it on the spot or later.
- It shows you exactly what it will create before you confirm.
- You can run it again any time. It only adds what's missing.
How-to: Riding school setup, end to end
Part 1: Set up
| Step | What to do | Where | How-to |
|---|---|---|---|
| 1 | Switch on your public riding school site | Settings, then Riding School | Setup guide |
| 2 | Connect Stripe so clients can pay online | Organisation, then Profile, then Payment Integration, then Connect Stripe | Stripe |
| 3 | Add your venue and arenas, with hire rates if you hire them out | Venue editor and Facilities | Facilities |
| 4 | Set your booking hours | Riding School, then Instructors, then Booking Hours | Booking hours |
| 5 | Check your lesson types and prices | Riding School, then Programs & Packages, then Lesson Types | Lessons and pricing |
| 6 | Add your instructors, the lessons they take and their availability | Riding School, then Instructors | Instructors |
| 7 | Add your school horses (optional, recommended) | Riding School, then School Horses | Setup guide |
| 8 | Create your waivers (strongly recommended) | Riding School, then Clients, then Waivers | Setup guide |
| 9 | Give your staff access to the right parts | Staff access | Staff access |
Tip: a coach with no availability can't be booked. If clients can't find a time, check Step 6 first.
Part 2: Take bookings
Share your Book Now link
Settings, then Riding School shows your public page and booking link. Put it on your website, Facebook page and email signature. Clients choose a lesson, a time and pay at checkout. How-to: Booking a riding lesson (what your clients see)
Book on behalf of a client
Use Bookings to add a lesson for someone who phones or walks in. New bookings show in the appointment book, which you can view by day, week or month, and by instructor or facility. How-to: Riding school management
Part 3: Everyday school jobs
| Job | How-to |
|---|---|
| Your coaches' day on their phone: check riders in, assign horses, finish lessons and dictate notes | My day |
| Clients, their riders, notes and enquiries | Client management |
| Lesson packages and gift vouchers | Lesson packages |
| Tracking each rider's progress | Tracking student progress |
| Staff roster and timesheets | Staff roster |
| Lessons in your phone's calendar | Calendar sync |
| Paddocks, agistees and agreements | Agistment |
Your checklist
- ☐ Guided setup done (or Steps 3 to 8 by hand)
- ☐ Public riding school site switched on
- ☐ Stripe connected
- ☐ Lesson prices checked
- ☐ Every instructor has availability
- ☐ Waiver ready
- ☐ Book Now link shared
Need a hand?
- Search the Help Centre: go to kb.horsify.com.au and type a word or two into the Search our how-to guides box at the top, for example lessons, waiver or Stripe.
- Ask us from inside Horsify: tap the Help bubble in the bottom right corner. Search first, and if you don't find your answer, fill in the short form in the same panel. That logs a support ticket and we reply by email.
- Email: support@horsify.com.au (this logs a support ticket too).