Overview
Organisation administrators can remove pending invitations — people who have been invited but haven't yet created a Horsify account — from the Member Management page.
They have their own section, headed Awaiting Signup, which appears above your members when you're on the All or Pending filter. Each is a card with Edit, Resend Invitation and Remove buttons, so you can correct a wrong email or nudge someone rather than only removing them.
This keeps the member directory clean when an invitation went to the wrong address, or when a rider decides not to join.
Who Should Use This Feature
Perfect For
- Club administrators who sent an invitation to the wrong email address
- Organisations cleaning up their member list after expired or unwanted invitations
- Association admins managing a large volume of pending invitations
Prerequisites
- You must be an admin of your organisation or a Horsify system admin
- This flow is for people who haven't yet created a Horsify account — they're in the Awaiting Signup section, not among your members
- Members who have accepted are removed separately, from their own member row
How It Works
Pending invitations sit in their own Awaiting Signup section, with a count in the heading. They're also included in the Pending and All tallies at the top of the page, so the numbers add up.
Each invitation card shows the invitee's name and email, their membership type and fee, and an (Expired) marker once the seven-day link has lapsed.
| State | What you can do |
|---|---|
| Awaiting signup | Edit the invitation's details, Resend it (which extends the link by another 7 days), or Remove it |
| Expired invitation | The same three — resending issues a fresh link |
| Active (accepted member) | They're a member now; remove them from their own member row instead |
How to Use
Removing a Pending Invitation
- Navigate to Organiser → Members
- Stay on All, or choose the Pending filter
- Find the person in the Awaiting Signup section at the top
- Click Remove on their card
- Confirm in the dialog
- The invitation is cancelled and the card disappears
Sent it to the wrong address? Use Edit to correct the email and then Resend, rather than removing and starting again.
Note: Removing a pending invitation does not prevent the rider from creating a Horsify account — it only removes them from your organisation's member list. If they later sign up, they will not be automatically linked to your organisation.
Related Features
- Member Management — full member management guide
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Dependent/Child Membership Support — adding dependant members\n\n---\n\nSource:
wiki/features/REMOVE_PENDING_INVITATION_MEMBERS.md\nLast synced: 2026-10-06 06:10:14 UTC